Terms & Conditions
Last Updated: 04-12-2025
These Terms & Conditions govern your use of the VG Electrical website and services. By accessing our website, submitting a contact form, or hiring us for services, you agree to these terms.
1. Use of Our Website
You agree to use our website for lawful purposes only and not to engage in activities that could harm the site, interfere with service delivery, or violate laws.
2. Service Agreements
Any service provided by VG Electrical—whether scheduled online, by phone, or in person—is subject to availability and confirmation. Estimates, invoices, and project details will be communicated directly with the customer.
We do not sell personal information to third parties.
3. SMS Notification Consent
VG Electrical
collects opt-in consent for text messaging verbally from customers.
Verbal Opt-In Process
When customers register with us for the first time, staff will request a phone number and verbally ask whether the customer would like to receive:
- Billing notifications
- Appointment reminders
- Dispatch notifications
- Job completion surveys
Customers will also be verbally informed:
- “Message and data rates may apply.”
- “Message frequency may vary.”
- “Text HELP for support.”
- “Text STOP to unsubscribe at any time, and no further messages will be sent.”
- Their information will not be shared with third parties.
Online Form Opt-In
By submitting our contact form or signing up for texts, you consent to receive text messages from VG Electrical at the number you provide, including messages sent by an auto dialer.
Consent is not a condition of purchase.
Message & data rates may apply. Message frequency varies. You may opt out at any time by replying STOP or by using the unsubscribe link when available. Reply HELP for help.
4. Payment Terms
Payment is due according to the terms on your invoice unless otherwise stated. Late payments may incur additional charges.
5. Service Limitations
We reserve the right to decline service in unsafe environments or situations outside our expertise.
All work is subject to local regulations and permitting requirements.
6. Warranties & Liability
We strive for accurate and reliable service delivery; however, we are not liable for:
- Indirect or consequential damages
- Delays caused by factors beyond our control
- Misuse of equipment after service completion
Our liability is limited to the value of the service provided.
7. Intellectual Property
All website content—including text, graphics, logos, and images—is the property of VG Electrical and may not be reproduced without written permission.
8. Third-Party Services
Some tools or plugins used on our website may operate under their own terms and policies. We are not responsible for third-party systems.
9. Termination
We reserve the right to suspend access to our website or communications for violations of these terms.
10. Governing Law
These Terms & Conditions are governed by the laws of the state in which VG Electrical operates.